🔐 Your Data, Protected

ace66 Privacy Policy

We are committed to protecting the privacy and security of every player on the ace66 platform. This policy explains what personal data we collect, why we collect it, and how it is used and protected.

Overview

Introduction and Scope of This Policy

📅 Effective Date: 1 January 2026

This Privacy Policy ("Policy") describes how ace66 ("we", "us", "our") collects, uses, stores, discloses, and protects personal information provided by or collected from individuals ("you", "your") who register for or use the ace66 online gaming platform accessible at ace66.today. By registering an account or using the platform, you acknowledge that you have read and understood this Policy and consent to the collection, use, and processing of your personal data as described herein.

This Policy applies to all personal data processed in connection with the ace66 platform, including data collected through the website, mobile-optimised browser experience, account registration and KYC processes, payment processing, customer support interactions, and any promotional communications you have opted into. This Policy should be read alongside the ace66 Terms and Conditions. In the event of any conflict between this Policy and the Terms and Conditions on a privacy-related matter, this Policy shall prevail.

Our Principles

How ace66 Approaches Your Privacy

Six guiding principles shape the way ace66 handles personal data across every part of the platform.

🔒
SSL Encryption
All data transmitted between your device and ace66 is encrypted using SSL. Your information is never sent in plain text.
🎯
Purpose Limitation
We collect only the data we need for specific, defined purposes. We do not collect personal data speculatively or beyond what is required.
🚫
No Data Selling
ace66 does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances.
👁️
Transparency
We are clear about what data we hold, why we hold it, and who it may be shared with. No hidden data practices.
🛡️
Secure Storage
Personal and financial data is stored on secured servers with access controls, audit logging, and encryption at rest.
✏️
Your Rights
You have the right to access, correct, and in certain circumstances request deletion of your personal data held by ace66.

Data Collection

1. What Personal Information ace66 Collects

Section 1.1
Registration and Identity Data
When you register an ace66 account, we collect the personal information you provide directly, including: your full legal name; date of birth; mobile phone number; email address; and any information submitted as part of the KYC identity verification process, which may include a copy of a government-issued photo identification document (such as a National Identity Card or passport), proof of residential address, and documentation relating to your payment methods. This information is required to create your account, verify your identity, comply with our age verification obligations, and process payments in and out of your account.
Section 1.2
Transaction and Gaming Activity Data
ace66 records all transactions associated with your account, including deposits made via bKash, Nagad, Rocket, Upay, bank transfer, or card; withdrawal requests and their processing status; bet history, game session data, and bet settlement records; bonus activations, wagering progress, and promotion claims; and account balance movements. This data is used to administer your account, resolve disputes, detect and prevent fraud, and comply with financial record-keeping requirements.
Section 1.3
Technical and Device Data
When you access the ace66 platform, we automatically collect certain technical data about your device and connection, including: IP address; device type and operating system; browser type and version; mobile network or ISP; pages visited within the platform and session duration; and referral source if you arrived via a link. This data is used for platform security, fraud prevention, performance optimisation, and to understand how the platform is used across different devices and network conditions in Bangladesh.

ace66 does not collect data from third-party social media profiles. We do not purchase data lists from external data providers. All personal data held by ace66 is data that you have provided directly or that has been generated through your use of the platform.

Data Use

2. How ace66 Uses Your Personal Data

Section 2.1
Account Administration and Service Delivery
The primary use of your personal data is to operate and administer your ace66 account and deliver the services you have requested. This includes: creating and maintaining your account; verifying your identity and age as required under our responsible gaming obligations; processing deposits and withdrawals through your chosen payment methods (bKash, Nagad, Rocket, and others); crediting and debiting your account balance in accordance with game outcomes and bonus terms; providing customer support; and delivering account notifications and transaction confirmations to your registered contact details.
Section 2.2
Fraud Prevention and Platform Security
ace66 uses personal data, transaction data, and technical data to protect the integrity of the platform and the security of all registered players. This includes: detecting and investigating suspicious account activity, irregular betting patterns, or signs of bonus abuse; identifying duplicate accounts; verifying that payment methods are registered in your own name; monitoring for signs of money laundering or use of the platform for criminal purposes; and responding to security incidents. These activities are a necessary part of operating a safe and fair gaming platform.
Section 2.3
Responsible Gaming and Regulatory Compliance
ace66 uses your account data and activity history to support responsible gaming obligations. This includes monitoring for patterns of play that may indicate problem gambling behaviour, administering self-exclusion and deposit limit settings you have applied to your account, and ensuring that marketing communications are not directed to players who have opted out or who have active self-exclusion arrangements in place. We may also use your data as required to comply with applicable legal and regulatory obligations, including responding to lawful requests from competent authorities.

ace66 does not use your personal data for automated decision-making that produces legal effects or similarly significant impacts on you without human review. Where algorithmic tools are used to flag accounts for review (for example, fraud detection models), a human review process follows before any material account action is taken.

Data Sharing

3. When and With Whom ace66 Shares Your Data

Section 3.1
Payment Processing Partners
To process deposits and withdrawals, ace66 shares necessary transaction data with the payment service providers you select. When you make a deposit via bKash, Nagad, Rocket, or Upay, the relevant transaction details are transmitted to that payment provider's systems to authorise and complete the transaction. When you use a bank transfer or card payment, the relevant data is transmitted through the payment gateway integration. These providers are not permitted to use your data for any purpose other than completing the transaction you have initiated.
Section 3.2
Game and Technology Providers
ace66 uses third-party game content providers including Pragmatic Play, Evolution Gaming, Ezugi, Spribe, and others to deliver live casino, slots, crash games, and fishing game content. When you play a game powered by one of these providers, your session data (including bet amounts, game round identifiers, and outcomes) is processed by that provider's systems to conduct the game. These providers operate under contractual obligations that restrict their use of your data to the delivery of their gaming services.
Section 3.3
Legal and Regulatory Disclosure
ace66 may disclose your personal data to competent governmental, regulatory, or law enforcement authorities where we are legally required to do so, or where we have a good-faith belief that disclosure is necessary to comply with a legal obligation, protect the rights and safety of ace66, its staff, or other users, or investigate suspected fraud or other unlawful conduct. We will endeavour to provide you with notice of any such disclosure where legally permissible.

ace66 does not share your personal data with advertising networks, social media platforms, or data analytics companies for the purpose of targeting you with advertising. If you have opted into marketing communications from ace66, your contact details may be used to send you promotions, but they are not shared with external marketers for their own use.

Cookies

4. Cookies and Tracking Technologies

Section 4.1
How ace66 Uses Cookies
ace66 uses cookies and similar tracking technologies on the platform to maintain your logged-in session state so you do not need to re-authenticate each time you navigate between pages; remember your language preference; collect anonymous aggregate usage statistics to understand how the platform is used and to identify performance issues; and detect and prevent fraudulent or abusive access patterns. The cookies ace66 uses are functional and security-oriented. We do not use advertising cookies or third-party tracking pixels for behavioural advertising purposes.
Section 4.2
Managing Your Cookie Preferences
Most mobile browsers allow you to control cookies through their settings. You can typically configure your browser to refuse new cookies, notify you when a cookie is set, or delete existing cookies. Please note that disabling functional cookies may affect your ability to use certain features of the ace66 platform, including maintaining a logged-in session. Instructions for managing cookies are available through your device's browser settings menu. Continued use of the ace66 platform after being informed of our cookie use constitutes acceptance of cookies as described in this Policy.

ace66 does not use persistent cross-site tracking cookies or fingerprinting techniques that identify you across websites other than ace66.today. All session and preference cookies set by ace66 are scoped to the ace66.today domain only.

Data Retention & Security

5. Data Retention and Security Measures

Section 5.1
How Long We Keep Your Data
ace66 retains personal data for as long as your account is active and for a period after account closure as required to comply with applicable legal, regulatory, and financial record-keeping obligations. Account data including KYC documents, transaction records, and bet history is typically retained for a minimum period of five years following account closure, in line with standard financial services record-keeping practice. Where personal data is no longer required for any purpose for which it was collected, we will take reasonable steps to securely delete or anonymise it.
Section 5.2
Security Measures in Place
ace66 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption on all data transmissions between your device and the platform; encrypted storage of sensitive personal and financial data at rest; access controls limiting staff access to personal data on a need-to-know basis; audit logging of access to sensitive data records; and regular reviews of our security practices. Whilst we take these measures seriously, no internet-based platform can guarantee absolute security, and you also play a role in keeping your account secure by maintaining the confidentiality of your login credentials.

In the event of a data security incident that affects your personal data, ace66 will take prompt action to contain and investigate the incident. Where required by applicable law, we will notify affected users of the nature of the incident and the steps being taken to address it. Notifications will be sent to the email address and/or mobile number registered on your ace66 account.

Your Rights & Policy Updates

6. Your Data Rights and Changes to This Policy

As a registered ace66 player, you have the following rights in respect of your personal data: the right to access a copy of the personal data ace66 holds about you; the right to request correction of inaccurate or incomplete personal data; the right to request deletion of your personal data in circumstances where it is no longer required for the purposes for which it was collected (subject to our legal retention obligations); and the right to withdraw consent to marketing communications at any time. To exercise any of these rights, please contact ace66 customer support via live chat with your account username and the nature of your request.

ace66 will respond to data rights requests within a reasonable timeframe. Where a request is complex or where we receive a high volume of requests, we may require additional time, and we will communicate this to you. We may need to verify your identity before acting on a data rights request to ensure that we do not disclose, amend, or delete the personal data of one player in response to a request made by another.

ace66 reserves the right to update this Privacy Policy from time to time to reflect changes in the way we operate, changes in applicable law, or improvements to our data handling practices. When we make material changes to this Policy, we will notify registered users by posting a notice on the platform and/or sending a notification to the email address on your account. The updated Policy will state its effective date. Your continued use of the ace66 platform after the effective date of any update constitutes your acceptance of the revised Policy.

If you have any questions about this Privacy Policy, how ace66 handles your personal data, or wish to exercise any of your data rights, you can contact the ace66 data support team via live chat on the platform. All privacy-related enquiries are handled confidentially and will receive a response within a reasonable timeframe. The most current version of this Privacy Policy is always available at ace66.today/privacy-policy.

Questions About Your Privacy?

Our FAQ section covers common questions about account security, data protection, and responsible gaming. Our support team is available 24/7 to assist you.

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✉️ For privacy enquiries, contact us at [email protected]